OFF THE RACK SAMPLE
*Please take time to review our 24-hour return policy below.*
The buyer must notify us of her intention to return the item within 24 hours of receiving it via email and we will issue an RA number.
No returns will be given without our approval for the item.
The item must be returned in the exact condition in which it was sent.
The item must have all the tags and original packaging.
The buyer must provide a tracking number for the return shipment.
The return shipment must be insured for the purchase value and returned at the buyer’s expense within 7-10 days.
The buyer pays the return shipping fee.
A restocking fee of $30 will apply for all bridal gown returns and be deducted from the purchase amount of the gown.
The refund will not be provided until the seller receives the returned item and confirms its condition and then the refund will be issued in 7 business days back to the buyer..